| Application Deployment Services |
Description and Scope |
| Install and Configure Application |
Install application, and configure for user. Apply current updates, patches and upgrades. |
| Printer/Plotter Setup |
Add peripherals to network and apply current drivers. |
| Network Setup and Support |
Wider scope than above services. May include system integration, intra/extranet deployment, backup and license management services. |
| Web-based Application Deployment |
Configure Application for web access and collaboration. |
| Help Desk Support |
Web-based CRM and telephony assistance to solve application, hardware and operating systems problems. |
| On-Site Break-Fix |
Identify problem and resolve on-site |
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| Design Proces Services |
Description and Scope |
| Problem Definition Consulting |
Needs analysis to define project scope, deliverables and milestones. |
| CAD Standard Creation |
Recommends best practice use of features such as layers, lines, dimensions and text. Documentation and training as required. |
| Design & Drafting |
Engineer, Design and documents to assemblies. |
| Data Conversion & Migration |
Electronic conversion of legacy drawings to AutoCAD. Convert paper drawings to electronic file. Model healing and repair. |
| Electronic Drawing/Document Management Implementation |
Project-managed service to deliver PPM, PDM and EDMS products. Customize templates, define workflow,revision control and vaulting. |
| Custom Application Development |
Customize application functions/features to meet unique user requirements. |
| Visualization Modeling |
Render and animate 3D drawings. |
| Prototyping |
Physical part creation from a model. |
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| Education Services |
Description and Scope |
| Product Update Education |
Educating experienced users on the new features and commands of a new product release. |
| Fundamentals Education |
Educating new users on an application's basic features and commands. |
| Intermediate Education |
Educating experienced users on an application's higher level features and commands. |
| Advanced Education |
Educating experienced users in the various techniques used to customize an application to tailor it to meet specfic design/business needs. |
| Migration to Verticals |
Educating experienced users on a vertical market application's features and commands. |
| Third Party Applications Education |
Educating experienced users on third party applications. |
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* Education Services are provided in public/private courses over the shoulder coonsulting.
Please note that all services are available for Mechanical, AEC, GIS, education and government markets.
